Tag Archives: digitization

How Cisco Technology Can Help Create Great Customer Service Experiences Online

Whether you are aware of it or not, consumers today increasingly interact with their family and friends through digital platforms such as social networks, instant message applications and streaming video services. I recently wrote about the evolution of digital customer … Continue reading

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I’m No Scientist

…but I’m not stupid either. The environment and, more specifically, climate change are among the greatest challenges we face in the world (right up there with economic challenges, political instability, health, safety, and social inequality). It’s no surprise, if we … Continue reading

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Building the Most Innovative Workspace in Canada

By the Cisco Canada Smart Building Digitization Practice Last week Cisco Canada and its design and construction team were awarded the CoreNet REmmy Innovative Workplace Award (over 20,000 sq. ft.) for our newly constructed Canadian headquarters. The REmmys recognize projects … Continue reading

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Increasing Collaboration with a Connected Workplace Strategy

Earlier this month, I was pleased to participate in a Human Resources Professionals Association (HRPA) webinar on the opportunities at the intersection of collaboration, office configuration, and workplace strategy. HRPA is a professional regulatory body and the association for more … Continue reading

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Why the Internet is Better than Hover Boards

It is 2015. October 21st. 4:29pm. Many of us are in great anticipation of where and when the DeLorean with Marty McFly will appear. Yes, it’s the year he is coming from the past to save his children… and it … Continue reading

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