Tag Archives: Unified Communications

Made in Canada: How we are making the Cisco Business Edition 6000 easier for partners

By all accounts, the Cisco Business Edition 6000 is an incredible product.  Able to handle 1,000 users, 100 contact centre agents and up to 50 remote branch offices, the Cisco Business Edition 6000 simplifies our unified communications and collaboration portfolio … Continue reading

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Not another phone system: Raising the Table Stakes for communications systems.

“We initially went looking for a phone system, but we found a lot more with the Cisco Business Edition 6000.  We now have the tools we need to truly align business communications with our values of promoting excellent customer service … Continue reading

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Why it’s Time to Liberate Your IT Operations

By Steven Karachinsky, CEO, Stack8 In today’s business environment, one thing is certain: all companies need to get the most out of their investments. And that includes investments made in technology.  What happens when the time and resources required to … Continue reading

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Customer Success from Coast to Coast

Part of Cisco’s philosophy is that we help change the way people live, work, play and learn by fostering technological innovation.  We’ve seen examples of this across the world, but often we don’t have to look any further than our … Continue reading

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Four questions every Small Business owner must ask when considering collaboration technology

They say communication is the key to success in a relationship, and that rule certainly applies to the relationship between business owners and their employees and customers. Collaborative technology solutions facilitate that communication through a variety of channels that include … Continue reading

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Q&A: Assessing IT infrastructure and final thoughts, Part 4

They say all good things come to an end, and that includes my four-part blog series with Emily Nielsen, president of Nielsen IT Consulting, where we have been discussing Unified Communication (UC) projects and deployments. Our discussion thus far has … Continue reading

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Q&A: Navigating through the maze of corporate requirements and UC applications, Part 3

My guest Emily Nielsen, president of Nielsen IT Consulting, and I are back for part-three of our ongoing discussion about Unified Communication (UC) projects and deployments. So far we’ve touched on strategy and planning as well as the discovery process … Continue reading

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Q&A: Successfully planning your unified communications deployment, part 2

In part one of our conversation with Emily Nielsen, president of Nielsen IT Consulting we discussed the importance of strategy and planning when beginning a unified communications (UC) project. For part two, I thought we would pick Emily’s brain about … Continue reading

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Canada’s Next Leap Forward for Unified Fabric: Dynamic Fabric Automation

As more Canadian enterprises adopt public and private cloud deployment, data center networks must evolve to meet new challenges and growing requirements. I was in Orlando this summer for the announcement of Cisco Dynamic Fabric Automation (DFA), which enhances our … Continue reading

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Q&A: Why your business needs a strategic unified communications plan, part 1

Across Canada businesses take all shapes and sizes, each with their own challenges, successes, goals and bottom lines. What not all businesses realize is that technology – specifically unified communications (UC) technology – can help businesses realize these goals and … Continue reading

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